Frequently Asked Questions
Find answers to common questions about our platforms and services.
General
What is Rextifire Global?
Rextifire Global is a technology company that builds and provides SaaS (Software as a Service) platforms designed to help businesses optimize their operations and accelerate digital growth.
How do I get started?
You can get started by exploring our platforms and choosing the one that best fits your needs. Sign up for a free trial or contact our team for a personalized demo.
Platforms & Services
What platforms do you offer?
We currently offer RextiFire POS for retail and F&B businesses, and RextiFire Ecardly Pro for digital card management and event invitations.
Do you offer custom development?
Yes, we provide custom development services including corporate websites, mobile apps, AR development, and microcontroller programming.
Pricing & Billing
How is pricing structured?
Our pricing is subscription-based and varies by platform. Each platform has different tiers to suit businesses of various sizes.
Do you offer free trials?
Yes, we offer free trials for our platforms. Contact our sales team for more information.
Support
How can I get support?
We offer multiple support channels including live chat, email support, and comprehensive documentation. Our support team is available 24/7.
What is your response time?
We aim to respond to all support queries within 1 hour during business hours, and within 4 hours outside business hours.
Still Have Questions?
Can't find what you're looking for? Our support team is here to help.